Privacy Policy
Last updated: September 2026
Saima Bakery & Confectionery (“Saima Bakery”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how information may be collected, used and handled when you visit our website, contact us, or communicate with us regarding our cakes and services.
Saima Bakery & Confectionery operates in Pune, Maharashtra, India.
1. Information We May Collect
Depending on how you interact with us, we may receive information such as:
- your name;
- email address;
- telephone or WhatsApp number;
- information you voluntarily provide when contacting us;
- cake order or enquiry details;
- event or delivery-related information you choose to provide;
- technical information that may automatically be processed by our website or hosting provider, such as IP address, browser type and basic server logs.
We only ask for information that is reasonably relevant to responding to enquiries, providing our services, processing cake requests, or operating and protecting our website.
2. WhatsApp Orders and Enquiries
Saima Bakery does not currently provide online checkout or payment through this website.
When you select an “Order a Cake” or WhatsApp link, you may be redirected to WhatsApp to communicate with us.
Information that you send through WhatsApp is also subject to WhatsApp’s and Meta’s own terms and privacy practices.
Please avoid sending unnecessary sensitive personal information through WhatsApp or our website.
3. How We Use Information
We may use information provided to us to:
- respond to questions and enquiries;
- discuss cake designs and custom requests;
- communicate regarding orders;
- provide customer service;
- manage our business communications;
- maintain the security and operation of our website;
- comply with applicable legal obligations.
We do not sell or rent customers’ personal information.
4. Payments
At present, this website does not process online payments and does not collect payment-card information.
If our payment or ordering process changes in the future, this Privacy Policy will be updated accordingly.
5. Cookies and Website Technology
Our website may use cookies or similar technologies that are necessary for normal website functionality, security and performance.
At present, we have not intentionally enabled Google Analytics or Meta Pixel on the website.
If analytics, advertising pixels or other non-essential tracking technologies are introduced in the future, we will update this Privacy Policy and implement any consent mechanisms that are appropriate or required.
6. Third-Party Services and Links
Our website may contain links to third-party services, including:
- WhatsApp;
- Instagram;
- Facebook.
When you follow a third-party link, that service operates under its own terms and privacy policy.
Saima Bakery is not responsible for the privacy practices of third-party websites or platforms.
7. Sharing of Information
We do not sell or rent personal information.
Information may be shared only when reasonably necessary to operate our business or website, provide a requested service, work with service providers acting on our behalf, protect our rights or users, or comply with applicable law.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including customer communication, order administration, legitimate business records, dispute resolution and applicable legal requirements.
9. Data Security
We take reasonable administrative and technical measures to protect information under our control.
However, no website, internet transmission or electronic communication method can be guaranteed to be completely secure.
10. Your Choices and Requests
You may contact us if you wish to:
- ask what personal information we hold about you;
- request correction of inaccurate information;
- request deletion of information where applicable;
- withdraw consent where processing is based on consent;
- raise a privacy-related question or concern.
Requests will be handled in accordance with applicable law and subject to any information we are required or permitted to retain.
11. Children’s Privacy
Our website and cake-ordering services are intended for general customers and are not designed to knowingly collect personal information directly from children.
If you believe that a child has provided personal information to us inappropriately, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technology, or legal obligations change.
The latest version will be published on this page with an updated revision date.
13. Contact Us
For questions or requests relating to this Privacy Policy, contact:
Saima Bakery & Confectionery
Pune, Maharashtra, India
Email:
Saimabakerypune@gmail.com
WhatsApp:
https://wa.me/919890028606